Resident Involvement

Would you like to get more involved?
If the answer is “yes”, there are many opportunities, the choice is yours

  • As a customer panel member
  • As a communications panel member
  • Be a community voice
  • By forming a residents group in your area
  • Be a mystery shopper and checking out the service we provide
  • Be a phone surveyor
  • Be a resident board member
  • Be a service reviewer

We now offer a variety of training courses for our residents. These are:

  • An introduction to basic computing skills
  • English reading, writing and spelling
  • Basic maths
  • Using the internet
  • English for speakers of other languages
  • Preparing you for college
  • Basic drug and alcohol awareness
  • Stress management
  • How to be more energy efficient in your home
  • Building your confidence and assertiveness skills
  • Walking the Way to Health – Volunteer Walk Leader training

We also provide a series of workshops where you can learn more about us, the services we deliver to you and how you can get involved. These are:

  • Applying for a home
  • Your housing team and what they do
  • How we run our repairs service
  • Improvements to your home
  • Involving you and taking your views into account

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